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Hotel Beatriz Playa & Spa, Puerto del Carmen (Lanzarote)

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From127US$ /night
Check-in
15Mar2025Select date
Check-out
16Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Mato, S/N, Puerto del Carmen (Lanzarote), Spain, 35510

Hotel Beatriz Playa & Spa stands as a premier 4-star resort in Puerto del Carmen, Lanzarote, designed for family holidays, romantic getaways, and spa breaks. Located on the seafront of Matagorda Beach, it offers breathtaking ocean views and remarkable spa services. With its vibrant Mediterranean architecture, the resort perfectly blends comfort and luxury, accommodating various preferences for a dream vacation.

Location

Nestled on the promenade of Matagorda Beach, the resort is just 2 kilometers from Lanzarote Airport, enhancing its accessibility. Guests can easily explore local attractions such as Rancho Texas Reserve and Lanzarote Golf Resort. The idyllic seafront setting and proximity to shopping venues provide a vibrant atmosphere for leisure and discovery.

Rooms

Hotel Beatriz Playa & Spa features 404 spacious rooms tailored to enhance comfort and relaxation. Guests can choose from Standard Double Rooms to Junior Suites, each equipped with amenities such as air conditioning, flat-screen TVs, and minibars. Many rooms boast stunning sea views that brighten the ambiance of every stay.

Eat & Drink

The resort hosts seven onsite restaurants, offering cuisines ranging from Mediterranean to Asian. Guests can indulge in buffet-style meals at the main restaurant, or enjoy handcrafted pizzas at the Italian Restaurant La Piazza. Signature dining experiences include show cooking and themed dinners, catering to diverse tastes at every meal.

Leisure & Business

The Hotel Beatriz Playa & Spa offers an array of recreational activities along with a luxurious spa and wellness center. Guests can unwind in the INITIUM Hydrothermal Circuit featuring contrasting showers and Jacuzzis. For exercise enthusiasts, the tennis court and various outdoor pools provide excellent options for leisure and fitness.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Superior Single Room
Max:
1 person
32 m² 
Bed options:
1 Single bed
Garden view
Shower
Balcony
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Superior Twin Room City View
Max:
2 persons
32 m² 
Bed options:
2 Single beds
Garden view
Shower
Balcony
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Twin Room
Max:
2 persons
32 m² 
Bed options:
2 Single beds
Garden view
Bathtub
Balcony
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Getting around

Explore available ways to reach your dream destination

City Centre
Puerto del Carmen (Lanzarote) 5.0 km
Airports
Lanzarote (ACE) 5.0 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Tennis court
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis

Services

  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Saltwater pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Mato, S/N, Puerto del Carmen (Lanzarote), Spain, 35510
Map view
Mato, S/N, Puerto del Carmen (Lanzarote), Spain, 35510
Nearby
Punta Lima
320 m
Restaurants
Casa Kike
250 m
C\ Gramillo
Restaurant ParadiseSnack Bar
230 m
Calle Gramillo 1 Matagorda
Sirocco Pizzeria Restaurant Grill
360 m
Matagorda C.C
The Auld Triangle Bar & Restaurant
380 m
Chabusquillo Matagorda Mall
Pride of India
280 m
Calle Chabusquillo 25-26 Centro Commercial Matagorda
The Red Rock
290 m
Calle Chabusquillo 25 Matagorda Located inside Matagorda Shopping Centre
O'Sheas Bar
340 m
Av. de las Playas
The Farm
310 m
Calle Chabusquillo
Sirocco Restaurant
370 m
Avenida Las Playas

Reviews and Ratings

Feedback from previous guests about their experience. <br />
76%
liked the resort and would come back
7.6/10
Very good
Rooms
7.1
Location
8.0
Service
6.9
Dining
6.7
Guest reviews
7.6/10
based on 65 reviews
3.5/5 based on 4418 reviews
7.3
7.3/10based on 2177 reviews
#53 of 89 hotels in Puerto Del Carmen based on Tripadvisor
Charles
United States, January  2025
7.6/10

I had a pleasant stay at this hotel with clean rooms and friendly staff. However, the location left a bit to be desired due to the outdated sun beds and littered surroundings. The dining was quite good, especially the grill section, but it could have been more diverse. Overall, it’s a decent place with some areas that need improvement.

Rooms
7.0
The rooms were clean and well laid out, though a bit basic and showing some signs of age. There was a concerning stain on the table, but overall, I felt comfortable during my stay.
Service
10.0
The staff was incredibly friendly and welcoming. Every interaction, from the entertainment team to the cleaners, was pleasant, which really enhanced my experience.
Location
6.0
The location was a bit disappointing as the sun beds looked worn, and there was litter around the pool area. However, it's conveniently close to the airport.
Dining
8.0
I found the dining to be very good, especially the grill section, which was probably the best part of the meals I had.
Facilities
7.0
The facilities were decent, with two pool bars serving a small selection of food, but the condition of the sun beds really needs to be addressed.
Aaron
United Kingdom, December  2024
6.0/10

The hotel had a spacious room which was lovely, but unfortunately, it lacked a good view and felt a bit dated. The staff worked hard, but there were moments of rudeness and the service could definitely improve. The location was quite disappointing with a noisy atmosphere and unkempt beach area. Dining was good with a lot of choices available, though not all meals were included in the half board rate. Overall, it's decent, but definitely not a four-star experience.

Rooms
7.0
The room was very spacious, with plenty of wardrobe space and a large bathroom, but the view was lacking and the furnishings were quite dated.
Service
5.0
Service was a mixed bag. While some staff were helpful and accommodating, others were rude and unapproachable, which was disappointing.
Location
5.0
The location left much to be desired, with lots of noise from concrete surroundings and a messy beach area that looked old and dirty.
Dining
8.0
The dining options were quite good, with a lot of variety including great steak and burgers, but be aware that not everything is included in the half board.
Facilities
6.0
Facilities were decent but there were concerns about safety and maintenance, especially around the pool area.
Fred
United States, December  2024
6.6/10

The hotel offers a spacious balcony and decent living areas, but the rooms felt quite tired and not up to par with better three-star options. The staff at the animation team were fantastic, especially Jorge, making it a great place for families. The main restaurant staff, however, were unaccommodating, which was a letdown. Overall, it's a decent stay, especially for families, but expect some inconsistencies.

Rooms
6.0
My room was spacious and came with a good-sized balcony, but the carpet felt quite old and the overall decor was tired.
Service
5.0
The animation team, led by Jorge, were amazing at entertaining the kids and really gave it their all. Unfortunately, the wait staff in the main restaurant were rather rude, which overshadowed some of the positive experiences.
Location
9.0
The hotel is in a peaceful area, great for evening walks along the beachfront, and it was just a quick five-minute transfer from the airport.
Dining
6.0
Dining was buffet-style, which is fine, but given the lower client numbers, I expected a bit more variety in the main offerings.
Facilities
7.0
The pool area was nice and clean, making it enjoyable to relax, although the facilities overall showed some signs of needing updates.
Harry
United Kingdom, November  2024
7.2/10

The hotel is located in a prime spot right on the promenade, with direct access to beautiful walking routes along the coast. My room offered an amazing full sea view and was kept clean, making it a highlight of my stay. However, the service left much to be desired with some staff being quite rude, and the dining options could be improved as some bars charged for drinks unnecessarily. Overall, it's a decent hotel, but it certainly doesn't meet the standard of a four-star establishment.

Rooms
8.0
The rooms were spacious, basic but very comfortable, and I absolutely loved the full sea view.
Service
5.0
While some staff were helpful at reception, the waitstaff were quite rude and seemed disinterested, which was disappointing.
Location
9.0
The hotel's location is fantastic, just steps away from the beach and great coastal trails to Arecife and Puerto Del Carmen.
Dining
6.0
Dining was okay, with good meals but a few drawbacks like some bars charging for drinks that really should be included.
Facilities
7.0
The facilities included some nice amenities like ping pong tables and air hockey, which were fun.
Matthew
United Kingdom, November  2024
7.8/10

The hotel had a stunning view overlooking the sea and beach, and the rooms were modern and spotlessly clean. The service was friendly and professional, keeping everything tidy. While the location was great for accessing the beach, sunbed availability could be improved, and the dining experience left some room for enhancement, particularly with the quality of breakfast. Overall, it offered good value for money despite a few hiccups.

Rooms
9.0
The room was just what we needed—a beautiful view overlooking the sea and beach, and it was spotlessly clean and modern. I did have to ask for extra pillows, though.
Service
9.0
The service was excellent; they kept the room spotless every day and even supplied us with a kettle and coffee, which was a nice touch.
Location
8.0
The location was very good—near the beach and in a quiet area. It was just a short bus ride to all the major towns and tourist spots.
Dining
6.0
The breakfast buffet was okay, with lovely fresh fruit, but the tea and coffee were very cold, as was the English breakfast. It was very busy, which was impressive in itself.
Facilities
7.0
The facilities were decent, though the sunbeds were often taken early, and reserving them wasn’t allowed, which could be frustrating.
Ben
United States, November  2024
7.4/10

I had a pleasant stay at this hotel, which is just a stone's throw from the beach and perfect for a relaxing holiday. The rooms were clean, although a bit outdated, and the service was hit or miss, with some staff being friendly while others seemed a bit cold. The dining options were okay, but not outstanding, and the pool area was definitely a highlight. Overall, it was decent value for money, but there are definitely areas for improvement.

Rooms
7.0
The rooms were clean and comfortable, but they felt a shade outdated, which was a bit of a shame.
Service
7.0
The animation team was excellent with the kids, really putting in 110%, but some staff members were a bit cold and unwelcoming.
Location
9.0
The hotel is in a fantastic location, just a short walk to the beach, which was a big plus.
Dining
6.0
The dining experience was nice enough with lovely fresh salads, but it felt a bit like being in a holiday camp, which may not appeal to everyone.
Facilities
8.0
The pool area was clean with plenty of sunbeds, including one heated option, which I really enjoyed.
Mia
United Kingdom, November  2024
8.2/10

I had a wonderful stay at the hotel, enjoying the friendly staff who went out of their way to make my visit special, especially on my 50th birthday with a complimentary bottle of bubbly. The location was convenient, just a short bus ride from the airport, but I did notice some areas needed cleaning. The food was delicious, although the breakfast could use a bit more variety. Overall, it was a good value for money with some room for improvement in cleanliness.

Rooms
8.0
The rooms were nice and clean, offering beautiful sea views and stunning sunsets.
Service
10.0
The staff were incredibly friendly and worked hard to ensure a pleasant experience, particularly a girl called Laura in the restaurant who was outstanding with my grandson.
Location
7.0
The hotel was great, just a 6-minute bus ride from the airport, but the queue for drinks was always long.
Dining
8.0
The food was lovely with plenty of choices, but I would have appreciated a bit more variety at breakfast.
Facilities
6.0
The facilities were decent, but I noticed the area around the sunbeds was not clean throughout my stay.
Penelope
United Kingdom, November  2024
8.6/10

The hotel has a wonderful location right on the beachfront, making it easy to enjoy the seaside and nearby attractions. The staff was extremely friendly and helpful, which made my stay enjoyable. However, I found some aspects of the service inconvenient, like the towel policy around the pool. The dining options were quite satisfactory with a variety of fresh meals, but the air conditioning in the rooms could be better. Overall, it's a decent stay for the value.

Rooms
7.0
The rooms were a bit dated, but they were clean and comfortable enough for a good night's sleep.
Service
8.0
The staff was really helpful and kind, though they did take towels off unused sunbeds, which was a bit annoying.
Location
10.0
The hotel’s location is fantastic, right by the beach and perfect for evening walks along the promenade.
Dining
9.0
Dining was a highlight, with varied and fresh options like cooked-to-order eggs at breakfast and delicious dinners with diverse meats and fish.
Facilities
7.0
The facilities were decent, although the pool area could use more attention to comfort around the seating.
Ernest
United States, October  2024
7.0/10

The hotel location is awesome, just steps away from the beach and close to various shops. The rooms were clean and tidy, though a kettle would have been useful for our baby. The service had its ups and downs – some staff were helpful, but others seemed rude. Overall, it's a decent place for a family stay, but the dining could definitely improve in quality.

Rooms
7.0
Our rooms were clean and tidy, providing everything we needed, except for a kettle that we had to pay to hire, which was quite disappointing.
Service
5.0
While the luggage assistance was great, some staff were quite rude, which really put a damper on the experience.
Location
9.0
The location is fantastic; you just exit the hotel, cross the promenade, and you're at the beach. It's also at the end of a long promenade, making it nice for walks.
Dining
6.0
The dining experience was just okay, with edible food but nothing to get excited about. The main buffet had potential but could have used better quality ingredients.
Facilities
7.0
The pool area was very enjoyable, though the variety of drinks at the pool bar was somewhat lacking.
Robert
United States, October  2024
5.8/10

I really enjoyed my stay at this hotel. The location is nice and quiet at the end of the promenade, which is perfect for a relaxing getaway. The rooms were spacious and had lovely views, but they do need a bit of updating. Unfortunately, the service was quite disappointing; the staff seemed uninterested and unhelpful. Overall, the hotel has its pros and cons, but I'd say it offers decent value for a beach vacation.

Rooms
7.0
The room I stayed in was spacious and clean, offering a lovely view. However, it could use some paint, and there were signs of wear and tear like chipped furniture and mold around the bathtub.
Service
5.0
The service at this hotel was not up to par. I found the staff to be quite rude and unhelpful, particularly at the bar where they seemed to favor Spanish guests over others.
Location
8.0
I loved the location, as it was quiet and situated at the end of a pedestrianized promenade by the sea. However, the pool area felt crowded and the sunbeds were often taken early in the morning.
Dining
5.0
Dining started well but deteriorated throughout the day. It was usually difficult to find a table, and on one occasion, the staff cleaned my unfinished meal away, which was quite frustrating.
Facilities
6.0
The facilities could use some improvement, particularly the dining area and pool space, which felt overcrowded at times.
Carol
United States, October  2024
8.0/10

I really enjoyed my stay at this hotel! The location was wonderful, making it easy to explore nearby attractions. The room was spacious, modern, and comfortable, although I did have some trouble with the bathroom sliding door not closing properly. The service was a mixed bag; some staff were friendly, but a few waiters seemed a bit rude and unfriendly. Overall, considering the price, I felt it was good value for money, but there's room for improvement in service quality.

Rooms
8.0
The room was very spacious, modern, and comfortable, but I couldn't close the bathroom sliding door.
Service
5.0
The service was hit or miss; while some staff were efficient and friendly, a few waiters needed a lesson in customer service.
Location
9.0
The location is fantastic, making it easy to access various local attractions and amenities.
Dining
7.0
The dining options offered a great range of food, but I found it to be nearly the same each day; still, the fresh omelettes and pancakes were a highlight.
Facilities
8.0
The facilities were clean and tidy at all times, and I appreciated the entertainment options available, though it could be better.
Barbara
United States, October  2024
7.2/10

I had a mixed experience at this hotel. The location is great, just a couple of minutes from the beach, and the staff were generally helpful. However, I found the rooms quite dated and not very clean, which was disappointing. The dining options were decent but could use some improvements, especially considering the lack of cleanliness in some areas.

Rooms
5.0
The room we initially received looked nothing like the photos; it was quite dated and not very clean. Getting in and out of the shower, which was in the bath, felt a bit risky as we are in our 60s. After requesting a move and paying extra, we got a better room, which was a bit of a relief.
Service
6.0
Service was average. The reception staff were okay, and while some were friendly, others, particularly in the dining room, seemed quite rude. I do appreciate Juliana in reservations and the cleaning staff who were very kind.
Location
9.0
The location was excellent, very near the beach in a quiet area, and it was just a short bus ride to the major towns and tourist spots which I really liked.
Dining
7.0
The dining options were generally good with plenty of choice, but it was a bit frustrating that birds could fly in and pick at the bread. Overall, it was average.
Facilities
8.0
The facilities were decent, with a lovely pool area that had plenty of sun loungers. The hotel offered basic amenities which suited our needs.
Parker
United Kingdom, October  2024
7.4/10

The hotel has a great location, just a quick walk to the beach, which is super handy. The rooms are spacious and clean, but we found the furniture quite basic and a bit outdated. The staff was friendly and helpful, although we had mixed experiences with the service. Overall, it's a decent spot for the price, but improvements in some areas would make it much better.

Rooms
7.0
The rooms were massive and very clean, but the furniture was basic and a bit old. The bathtub shower setup was a bit scary for us in our 60s.
Service
8.0
The staff was very welcoming and helpful, organizing a BBQ for us and assisting with our needs.
Location
9.0
The location is excellent, close to the beach and in a quiet area, making it convenient to explore nearby towns with a short bus ride.
Dining
7.0
Dining options were generally good with plenty of choices, though not everything stood out as exceptional.
Facilities
6.0
The facilities were decent, but the sunbeds around the pool looked old and a bit messy, which was disappointing.
Michael
United Kingdom, October  2024
7.6/10

The hotel had a great atmosphere and was clean and tidy, which made for a pleasant stay. The location was handy, right by the beach and close to shops, but the views from the room were less than ideal. The dining experience was good but could use some variety, and the service was fantastic, with friendly staff always willing to help.

Rooms
6.0
The rooms were nice and clean, but could really do with a major refurbishment, and unfortunately, the view was terrible.
Service
9.0
The service was excellent; the staff were friendly and very helpful, and they kept the room spotless every day.
Location
8.0
The location is very good; it's near the beach in a quiet area, making it easy to relax while being just a short bus ride to major towns.
Dining
7.0
The dining experience was generally good with an excellent selection, but it felt like the menu was nearly always the same each day.
Facilities
7.0
The facilities were decent, but a few more sunbeds around the pool area need replacing, and the pool bar was a bit sparse on variety.
Mark
United States, September  2024
6.8/10

I had a mixed experience at this hotel. On the plus side, the staff was incredibly friendly, and they quickly resolved issues we faced. The rooms were spacious and had a good setup with a double bed and a single. However, I struggled with the noise from the loose double glazing doors, which made it hard to sleep. Also, the location felt a bit crowded when everyone was trying to secure sunbeds around the pool area.

Rooms
7.0
The rooms were large, featuring a double bed and a single, which allowed for some space to move around.
Service
9.0
The service was impressive; all staff members were friendly and worked hard. Any issues we had were dealt with promptly.
Location
6.0
The location offers easy access to both the beach and the hotel amenities; however, it can feel a bit cramped at peak times.
Dining
5.0
The food was alright but didn't quite meet my expectations; variety was lacking, especially at breakfast.
Facilities
7.0
The facilities were decent, the pool area was nice but could be better organized to avoid overcrowding.
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Rooms and Guests2 Guests, 1 Room